Why Hasn't Anyone Responded To My Ticket Yet?

Please do not submit multiple tickets, as it will delay our response time to you and our other customers.

Please allow 24 hours for our Support Staff to answer your questions. We know the value of having real people answer your questions, and we appreciate your patience as we seek to answer each and every ticket as quickly as humanly possible. 

Our Support Desk is open Monday - Friday, 9:00 AM - 5:00 PM (Eastern Standard Time, USA).

You can also call our Support Desk directly at 1800-537-4182.

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